Vacant job

Do you want a meaningful and interesting job within a successful organization that works to realize children's dreams and rights? The children's rights organization Erikshjälpen is now looking for a team member to work with Donor Relations, focusing on administration and fundraising. The unit is part of the Communication and Fundraising Department, whose mission includes communicating and raising funds for Erikshjälpen's work for children's rights in Sweden and around the world. We welcome your application!

Responsibilities

As an administrator for donor relations, you will work alongside several other dedicated colleagues who manage donor relations and donation handling. You will have daily contact with Erikshjälpen's donors and various supporters via phone, email, and other channels. In your work, you will handle cases and processes related to donations, such as donation registration, reconciliations, and documentation for financial reporting. Other common tasks include switchboard calls, database maintenance, and other administrative duties. You will also contribute to developing routines and processes.

Who are we looking for?

To thrive in this role, it is important that you are confident and trustworthy in your interactions with donors and various supporters. You provide a pleasant, clear, and personal response to both new and loyal donors, so you are good at communicating and enjoy phone contact. We see that you have at least a couple of years of experience working in customer service, administration, and finance, or in similar roles where good customer contact is important. We are looking for someone who enjoys administration and preferably has an administrative education. You have good knowledge of the Office suite and preferably experience working with customer or CRM systems. You have good knowledge of Swedish and English, both spoken and written.

As a person, you are positive, responsible, and solution-oriented. It is important to us that you are meticulous, enjoy working with numbers, and have analytical skills. We also see that you are good at creating and maintaining good relationships with both donors, various supporters, and colleagues. You share our values based on three fundamental principles: the UN Convention on the Rights of the Child, Erik's spirit, and a Christian view of humanity.

Meritorious:

• Experience in a similar position in donor service within the fundraising sector
• Experience in customer service, customer clubs, or similar
• Experience working in the non-profit sector/civil society

We offer you

As an employee with us, we offer you to be part of an exciting organization that stands up for children's rights in Sweden and around the world. We are a workplace with strong shared values and clear goals and strategies. We view diversity positively in all aspects and welcome applicants with varying experiences and backgrounds.

As an employee with us, you will make a difference!

Conditions

Employment type: Permanent position, with a six-month probationary period.

Extent: Full-time

Start date: September 1, 2025, or according to agreement

Location: Our headquarters in Huskvarna, with the possibility of some remote work.

Contact

If you would like to know more about the position, please contact:

Unit Manager Helena Häggqvist, helena.haggqvist@erikshjalpen.se or 072-078 78 59

Union representatives

Johan Larsson, johan.larsson@erikshjalpen.se or 079-142 57 33

Erikshjälpen is a children's rights organization with a non-profit second-hand business. Together we have a common vision; A changed world where children's dreams come to life. Locally and globally, we work to strengthen and help children. The surplus from the second-hand business contributes, along with generous donations, to enabling our efforts for children to go to school, be well, and feel safe. The work training in our second-hand stores also fosters hope for children with parents who are outside the labor market, and the circular sales provide climate hope for future generations. Erikshjälpen exists for the children. And the world they dream of.